designer society awards


society awards logo
TITLE
Key Account Manager
JOB TYPE
Full-time
DEPARTMENT
Society Awards
LOCATION
Grove, OK
COMPANY DESCRIPTION
Society Awards is the premier designer and manufacturer of awards and objects of art for the most renowned and prestigious artists, brands and organizations. Our clients include Golden Globes, MTV, Dancing with the Stars, The Voice, Billboard, BET Networks, and many more. We believe in a luxury experience for our clients, with approachable service backed by unmatched expertise and the drive to push creative and manufacturing boundaries. We know that when the product carries the Society Awards name that means it's the best. From concept to final creation, packaging, logistics, we make the magic happen.
JOB DESCRIPTION
Join the team of the only luxury brand in awards! We are actively seeking a client manager will report directly to the VP of Sales and be responsible for providing dedicated service to one of our large key accounts. We are looking for someone who is organized and able to be diligent in overseeing the production and shipping of awards. This person will be communicating directly with the client on a regular basis and must be professional, warm, and good with client relations.
RESPONSIBILITIES & DUTIES
Processing weekly client personalization requests and proofing information
Direct and frequent communication with the client
Providing onsite product quality service inspections as needed
Following up on any product shipment delivery exceptions
Trouble shooting/answering client calls regarding order status
REQUIREMENTS
Bachelor’s Degree.
Minimum three-years customer service / other relevant work experience.
Excellent organization skills, able to manage many projects and tasks, including following up on tasks day to day through completion.
Excellent computer skills, including experience with CRM systems, excel, MS outlook, and ability to learn and master custom web applications.
Excellent customer service skills, including fast responsiveness to customer calls and professional phone presence. Majority of job tasks will be addressed via email but some contact with client team is expected.
Independent, self-motivated, able to work with minimal supervision.
Motivated to grow within a “work hard / reward results” environment.
Coachable, openness to feedback, and dedication to consistent self-improvement
Professionalism - You are representing a world class, luxury brand and will conduct yourself in a manner that is consistent with our culture and high standards
BENEFITS
Health Insurance and Dental
Opportunity to enroll in company 401 (k)
EXPERIENCE
Bachelor’s Degree.
Minimum three-years customer service / other relevant work experience.
Cover Letter*
Resume/C.V.*

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